Send and Receive Money with Zelle®

How do I use Zelle^®?

You can send, request, or receive money with Zelle^®. To get started, log into Banner Bank Online Banking or the Banner Bank Mobile Banking app. In the main menu, select "Transactions." Then “Send Money with Zelle^®”.

To send money using Zelle^®, simply select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile phone number), add the amount you’d like to send and an optional note, review, then hit “Send.” The recipient will receive an email or text message notification via the method they used to enroll with Zelle^®. Money is available to your recipient in minutes if they are already enrolled with Zelle^®.

To request money using Zelle^®, choose “Request,” select the individual from whom you’d like to request money, enter the amount you’d like to request, include an optional note, review and hit “Request.” If the person you are requesting money from is not yet enrolled with Zelle^®, you must use their email address to request money. If the person has enrolled their U.S. mobile number, then you can send the request using their mobile number.

To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle^®. If you have already enrolled with Zelle^®, you do not need to take any further action. The money will be sent directly into your Banner Bank account, typically within minutes.

If someone sent you money with Zelle^® and you have not yet enrolled with Zelle^®, follow these steps:

1. Click on the link provided in the payment notification you received via email or text message.
2. Select Banner Bank.
3. Follow the instructions provided on the page to enroll and receive your money. Pay attention to the email address or U.S. mobile number where you received the payment notification - you should enroll with Zelle^® using that email address or U.S. mobile number to ensure you receive your money. 

Who can I send money to with Zelle^®?

Zelle^® is a great way to send money to friends, family and people you are familiar with such as your personal trainer, babysitter or neighbor.¹

Since money is sent directly from your Banner Bank account to another person’s bank or credit union account within minutes¹, Zelle^® should only be used to send money to friends, family and others you trust.

If you don't know the person or aren't sure you will get what you paid for (for example, items bough from an online bidding or sales site), you should not use Zelle^®. These transactions are potentially high risk (just like sending cash to a person you don't know is high risk).

Neither Banner Bank nor Zelle^® offers purchase protection program for any authorized payments made with Zelle^® - for example, if you do not receive the item you paid for or the item is not as described or as you expected. Only send money to people and small businesses you trust and always ensure you've used the correct email address or U.S. mobile number when sending money.

Can I use Zelle^® internationally?

Are there any fees to send money using Zelle^®?

No, Banner Bank does not charge any fees to use Zelle^® in Banner Bank Online Banking or the Banner Bank mobile banking app.

Your mobile carrier's messaging and data rates may apply.