ADA Accessibility
Banner is committed to providing full access to our clients.
We provide access to a variety of products and services online, by phone, and in our offices to assist you with your banking needs.
This website, bannerbank.com, is designed to meet accessibility standards. We continue to dedicate resources towards improving accessibility.
For help with a specific accessibility issue please contact us at 800-272-9933.
Online Access
You may access your Banner Bank accounts at any of our locations, online at bannerbank.com or by phone at 800-527-6435. Bannerbank.com and Banner Online Banking are accessible from desktop, tablet or smart phone and automatically adjusts to the size of device you are using as well as your browser settings. In addition, you may select 'Large Font Theme' in the Settings menu to increase the font size within Banner Online Banking for clients with visual impairments. You may also enable high contrast mode in the Settings menu under Accessibility. When signed into Banner Online Banking we offer online chat Monday - Friday 7am - 6pm. Clients may also request large-print statements by contacting us at 800-272-9933 or visiting any of our branches.
You may also open many of our accounts online at bannerbank.com.
Accessible ATMs
Our ATMs have been upgraded for Americans with Disabilities Act (ADA) compliance, with voice guidance capabilities, and Braille keypad. A client can plug in their headphones and follow the voice prompts to obtain their transaction information. When you search Banner Bank locations near you, select 'show filters' and check the ATM box to view nearby Banner Bank ATMs.
Large Font and Embossed Checks
Our check printing vendor, Harland Clarke, provides Sight Check®, a business size check with large type and embossed lines for easy reading and check writing. Larger 8 1/8” x 3” checks leave plenty of room for writing, embossed guidelines are easily felt, and standard lettering is included. Customized register and deposit slips are also included with your order.
Speech and Hearing Assistance
For the hearing impaired, clients may use publicly available relay services to communicate. Clients can contact our Call Center directly at 800-272-9933, Monday - Friday from 7am - 7pm Pacific Standard Time. TTY relay services can be reached by anyone dialing 711 from a telephone or TTY. The 711 dialing feature is now available nationwide.